1. Our Privacy Approach

1.1. BLANCA MARIA ANDREU CRUZ acknowledges that the protection of your Personal Data is a fundamental principle for building trust and maintaining a good relationship with you.

1.2. This Privacy Policy details the commitments that we have assumed and the rights that assist you in relation to the Processing of your Personal Data in accordance with the applicable legislation.

1.3. Additionally, in certain specific cases this Privacy Policy may be supplemented with additional policies and terms and conditions, or with brief Privacy Statements used in relation to certain specific purposes and in different ways, which we will duly identify as mandatory.

1.4. By providing your Personal Data, you are giving your consent to the collection, use and Processing (including disclosure) of your Personal Data in the manner and for the Purposes described in this Privacy Policy.

2. Obtaining the Data

2.1. We may communicate with you through different channels, including our headquarters, our customer loyalty systems and the Internet (via our sales or information web pages) or through our direct contact line, as well as through other means such as such as by postal mail, e-mail, telephone, fax or text messages sent to your mobile phone, although our preferred form of communication will be via e-mail as it has less impact on the environment. These communications may include sending and receiving information about you. Some of the data we receive will identify you personally (as defined in section 3 below), while other data (specifically that obtained through your access to our web pages) will constitute information that will not personally identify you (as described in section 4 below). This Privacy Policy refers mainly to the Processing of Personal Data. 2.2. We will provide you with information explaining why the Personal Data is needed and how the Personal Data will be processed.

3. Personal Data

3.1. BLANCA MARIA ANDREU CRUZ limits the volume and type of information that we obtain for this purpose, what is necessary for the indicated Purposes and we will not obtain your Personal Data unless you provide it to us (directly or indirectly). ) voluntarily.

3.2. Although the precise details of the Personal Data collected will vary depending on the purpose in each case, we will generally collect the following Personal Data from you:

• name • address • Telephone numbers • birthdate • email address • sex • language preference; and merchandise category preferences • ID number • financial information • Commercial information

4. Non-Personally Identifiable Information

4.1. When we collect information through our Website, as with many other websites, we also automatically collect certain Non-Personally Identifiable Information relating to your use of the website that does not directly identify you. By way of example, this includes the IP address of your computer, the IP address of your Internet Service Provider, the date and time you access the website, the Internet address of the website from which you accessed directly to our Website, the operating system you use, the sections of the website you visit, the pages of the website you read and the images you view, as well as the content you download from our Website.

4.2. We may use Non-Personally Identifiable Information to compile monitoring data reports regarding site user statistics, site traffic patterns, and purchases made on the site. The monitoring data of the reports may not be directly related to the identity of the users or their Personal Data.

4.3. In this sense, your visits to our Website will be recorded; however, we will not be able to personally identify you unless you specifically choose to share the information with us. We use this information to better understand how our partners and stakeholders use our Website and to better understand which options are most popular and best suited to the needs of our visitors.

5. When is Personal Data Collected and How is it Used?

5.1. BLANCA MARIA ANDREU CRUZ obtains Personal Data for the following purposes:

5.1.1. Carry out operations with you, provide the contracted service, manage communications and manage your membership in our customer loyalty system;

5.1.2. Send you commercial communications, as long as you have given your consent;

5.1.3. Understand and analyze our sales and your needs and preferences;

5.1.4. Develop, improve, market and supply products and services to meet your needs;

5.1.5. Allow you to participate in promotions and contests;

5.1.6. Allow you to participate in customer or stakeholder studies;

5.1.7. Respond to requests and complaints

5.1.8. Allow you to participate in our customer loyalty systems and manage your membership to them.

5.2. We will only keep Personal Data for as long as it is necessary to satisfy the specific Purposes for which it was obtained. We retain Personal Data in accordance with our own guidelines, procedures and principles and in line with the applicable law of each Relevant Jurisdiction.

5.3. We may disclose your Personal Data when so required by current legislation or at the request of the competent authorities.

5.4. If you give your consent (acceptance) to the receipt of these communications, you may unsubscribe at any time in the future by contacting us as indicated in section 6.4 below.

5.5. When we need to obtain your Personal Data for a purpose about which we have not previously informed you and that is not included in this Privacy Policy, we will try to notify you and obtain your consent before proceeding to such collection, or in case of impossibility, after the as soon as possible. However, we will only use your Personal Data for the purpose specified prior to its use, when the Processing of your Personal Data is necessary for the fulfillment of a contract to which you are a party, in order to carry out the corresponding actions requested. by you before entering into a contract, or when the Processing is necessary for other legal purposes.

6. Consent (Acceptance – Cancellation)

6.1. Acceptance: BLANCA MARIA ANDREU CRUZ will not use your Personal Data for any purpose that has not been previously specified, unless we have previously obtained your consent to do so or unless said purpose is required by law.

6.2. Consent to the provision of Personal Data is not a condition for us to offer you a product or service, unless the requested information is required to fulfill a legitimate and explicitly specified purpose.

6.3. In particular, as a general rule we will request your prior express consent (acceptance) before sending you marketing communications (see point 5.1.2 above).

6.4. Withdrawal: At any time, you may revoke your consent to our activity of obtaining, using or disclosing (in general, Treatment) of your Personal Data by contacting us in writing as indicated (by e-mail, postal mail, text messages). text, etc.), as specified in the communications we send you, or in the relevant documents you may have subscribed to (for example, in relation to our customer loyalty system), depending on the country in which you reside or the channel through which you have previously agreed to receive our communications. If you have any questions regarding the functionality that we make available to you to unsubscribe, as indicated in this section, please contact us at the address or by the means indicated in section 14 of this Privacy Policy. .

6.5. When you have previously agreed to receive our commercial communications in accordance with point 6.3 above while also being registered in our loyalty program, in the event that your membership in said program ends for any reason, we will not consider it as an automatic request to unsubscribe, And we will consider that we continue to have your consent unless you specifically revoke it, in accordance with what is indicated in section 6.4.

7. Correction of Information

7.1. BLANCA MARIA ANDREU CRUZ keeps the Personal Data correct, complete and updated as necessary, taking into account its use and the interests of our clients.

7.2. You will be responsible for communicating any changes to your Personal Data and for ensuring that such information is correct and up-to-date.

8. Access and Updating of Personal Data

8.1. Depending on the legislation of each Relevant Jurisdiction, some clients have the rights of access, rectification, cancellation and objection (to the treatment) of their Personal Data stored by us, and they also have the right to be informed about its use and revelation. Even if such rights are not provided by law, we may still allow you to access the information. We recommend to our clients that all requests for access to Personal Data kept by BLANCA MARIA ANDREU CRUZ be made in writing, although we do not impose any formal obligation in this regard. However, we may ask you to provide us with additional information that is reasonably necessary to be able to meet your request.

8.2. In general, responding to a customer’s request for information (pursuant to section 14 below) will result in zero or minimal cost to that customer. However, subject to the laws of each Relevant Jurisdiction, a reasonable charge may be charged for the costs of a written response, provided, however, that the customer must be informed in advance of the exact amount of such charge, which In no case may it exceed the maximum amount allowed by the legislation of the Relevant Jurisdiction. The requested Personal Data is provided to the client in a generally understandable format.

8.3. We will modify the Personal Data contained in our database or in other places when requested by any person who reliably proves the incorrectness or inaccuracy of the Personal Data. The modifications may mean the correction, deletion or addition of information and the notification of this to any other third party to whom the data has been disclosed. However, it is possible that we cannot modify data on return operations or purchases made in the past.

9. Effective Date and Changes to the Privacy Policy

9.1. This Privacy Policy is valid from APRIL 2023.

9.2. We reserve the right to modify our Privacy Policy at any time. If we decide to change our Privacy Policy, we will post the corresponding changes on the Home Page so that our users are always aware of what information we collect from them, how we use it, and under what circumstances, if any, we will disclose it to other third parties. In this Privacy Policy “Home Page” means the home page of the Website. Likewise, in this Privacy Policy “Website” means the website of BLANCA MARIA ANDREU CRUZ or any other site website managed by BLANCA MARIA ANDREU CRUZ If you continue to use our services after we have modified our Privacy Policy, you will be bound to comply with the provisions of said changes.

9.3. If at any given time we introduce relevant changes to this policy, for example, if we decide to use the Personal Data for any purpose other than or in addition to the Purposes described in this policy (section 5 above) or those communicated at the time of its obtaining, we will notify you via e-mail, unless we do not have your e-mail address, in which case we will resort to any other available means of communication depending on the contact information you have provided us. We will only proceed with such material changes when we have received your consent to do so.

10. How Do We Keep Your Data Secure?

10.1. BLANCA MARIA ANDREU CRUZ protects Personal Data against possible cases of loss or theft, as well as against unauthorized activities of access, disclosure, copying, use or modification, implementing proportional safeguard and security measures. to the confidentiality of Personal Data, regardless of the format in which they are kept.

10.2. We use various methods to protect Personal Data, including:

10.2.1. Physical measures: restriction of access to company offices;

10.2.2. Technical tools: passwords and encryption according to the usual practices used in the sector;

10.3. Online security is also a priority. BLANCA MARIA ANDREU CRUZ incorporates security measures such as encryption and authentication tools to protect your Personal Data against unauthorized use. We also use firewalls to protect our servers and network and prevent unauthorized users from accessing and tampering with the files and other information we store.

10.4. We use SSL (Secure Sockets Layer) technology to protect your credit card information online. By accessing the shopping cart page, your computer will begin to communicate with our server in a secure manner.

11. Internet Specific Issues

11.1. Links to Other Websites

11.1.1. The Website and the different BLANCA MARIA ANDREU CRUZ Web Pages may contain links to other web pages belonging to and managed by third parties, as well as to other Internet resources. When you click on those links, you are contacting that other website or Internet resource. We do not have any type of responsibility or control over said other web pages or Internet resources or over their activities of obtaining, using and disclosing (processing) your Personal Data.

11.1.2. We encourage you to read the privacy policies of those other websites to learn how they collect and use data about you.

11.2. Cookies – Beacons

11.2.1. Our Website(s) use cookies and web beacons.

11.2.2. Cookies are small text files that are generated when you visit our Website(s) or use our online services, which reside on your computer and can uniquely identify your browser. We use two types of cookies: (a) session cookies are used while you are visiting the website and expire after you leave the website, and (b) log cookies are small files that are generated when you register or access the website. website, which remain on the computer with which you register and are used to recognize you when you re-register or access the website using the same computer. We use cookies on our Website to allow you to set your personal preferences and help us provide a better user experience.

11.2.3. Cookies also help us analyze traffic patterns on our Website, store user preferences and track user trends so that we can understand which parts of our Website are popular and make your browsing experience more enjoyable. for our users. We may also use cookies when you register online to receive services or information.

11.2.4. As long as your browser allows it, you can reject cookies, although with this both your use of our Website and your ability to access certain functions of the site and carry out operations may be affected.

11.2.5. Tracking Tags/Beacons: Each page of our Website contains tracking pixels that allow us to track your progress through the different pages you visit on the Website. This information is segregated (depersonalized) before being analyzed.

12. Minors

12.1. We will never knowingly obtain or solicit Personal Data from children under the age of fourteen (14) without first obtaining required verifiable parental consent. No one under the age of 14 should provide us with information. In the event that we detect that someone under the age of 14 has provided us with Personal Data without the required verifiable parental consent (such as when, for example, information is provided through our Website), we will proceed to delete said Personal Data from our files.

13. Compliance with the Law

13.1. BLANCA MARIA ANDREU CRUZ has implemented the necessary procedures to receive and respond to inquiries regarding the policies and practices of BLANCA MARIA ANDREU CRUZ regarding the management of Personal Data. . All complaints or inquiries must be made in writing and sent to the address indicated in section 14 below, although we do not impose any formal requirement in this regard.

13.2. BLANCA MARIA ANDREU CRUZ will study all complaints. Requests will be forwarded to the corresponding Personal Data Controller. When there are well-founded reasons for the complaint, BLANCA MARIA ANDREU CRUZ will adopt the necessary measures to solve the matter, including, if necessary, modifying its policies and practices.

14. Contact Us

14.1. If you have any questions or concerns regarding this Privacy Policy or the data collection practices described herein, please contact us:

By email: BLANCA_ANDREUC@HOTMAIL.COM

14.2. We remind you that you should not send confidential information such as passwords, bank account details, etc. by unencrypted means (such as e-mail). If you wish to unsubscribe, please refer to point 6.4 above.